1) Telephone us at 509-535-5098. If you end up on voice mail, don't despair.....we will call you back!
2) Write us at PMB 343, 2525 E. 29th Suite 10B, Spokane, WA 99223. Just tell us what you want and include a check, money order, or Visa/Mastercard number and expiration.
3) Or...use the internet! Simply click here to go over to the order page on the Decor and Restore, inc secure server. Please fill out the form completely and rest assured we'll contact you to confirm that we received your order.
Privacy policy:
We do not share, sell, or otherwise disseminate any of your information to
companies other than those operated by decor and restore inc. This would include
your name, address, financial information, and e-mail address. We do not
telemarket or hire telemarketers. We do not send junk faxes. Plus, you'll notice
we are just about the only site on the internet that does not accept
advertising. So you can't blame the junk mail on us!!!
Return and cancellation policy:
If you wish to return an item you must call for
instructions. Items returned without authorization will be refused.
Keep the original packing and invoice. Items must be returned within 30 days of
receipt, and be fully insured. Shipping charges are not refundable. Items sent
to the wrong address, either through customer error or through the customer not
calling for instructions will incur additional shipping which will be passed
long to the customer in the form of a reduction of the refund amount. Full
credit will not be issued if item is missing parts, shows wear, is not in
resalable condition, or has been damaged. Items that were damaged by your
shipper are not eligible for refund. You will need to collect compensation from
the shipper yourself through the insurance coverage you purchased from them. In
that event, we will hold the item for 6 months in the event your shipper wants
to inspect it. Some items are not returnable including all custom items and
discontinued items. All doorbell returns are subject to a restocking fee of 15%.
If you have any questions about return policies or cancellation fees affecting
an item please ask for a clarification at or before the time of order.